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Stihl Policy

Due to the Stihl Hand Over Policy we are unable to sell Stihl products via our website unless we have previously ran through the hand over process with you or you have dealt with us before. This is to provide the customer with what Stihl believes is the best customer service: face to face. This also means that we can run through the starting procedures and safety requirements to the machine that is being purchased ensuring the safest hand over possible. If we haven't yet met you, pop into one of our stores or look out for us at various trade shows. A list of the ones we are attending can be found under the exhibitions tab at the bottom of the page.

All Stihl products that are not machines can be sold to customers whom we have previously traded with. This could have been through the shops or at a trade show.

In store we have a wide range of Stihl and Viking products, including machines, accessories and PPE equipment most of which are listed on our website. We also have access to spare parts which can be picked and ordered in especially for you. We can not stock all spares as you can understand for every machine it would be a colossal amount. However we do provide the customer with a reliable service where we can order all spare parts and even have an in house workshop where we can service and repair machines. Please contact the shop on 01325 464452 for further assistance.

We hope this hasn't caused any inconvenience.