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Privacy Policy

Privacy Policy Alan Wadkins ToolStore is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. We will only use the information in accordance with the Data Protection Act 1998. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies. A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. What information do we collect? We may collect, store, and use the following kinds of information: Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral sources, length of visit, page views, website navigation). Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods. Information that you provide to us for the purpose of registering with us. Information that you provide to us for the purpose of subscribing to our website services, email notification and/or newsletters. Any other information that you choose to send to us. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. Your personal information Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use you personal information to: Administer the website; Improve your browsing experience by personalising the website; Enable your use of the services available on the website; Send to you goods purchased via the website, and supply to you services purchased via the website’ Send statements and invoices to you, and collect payments from you; Send you general (non-marketing) commercial communications; Send you email notifications which you have specifically requested; Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications). Deal with enquiries and complaints made by or about you relating to the website. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. All our website financial transactions are handled through our payment services providers, Sage Pay and PayPal. We will share information with them only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments. Disclosures We may disclose information about you to (any of our employees, officers, agents, suppliers) insofar as reasonably necessary for the purposes of satisfying your enquiries and orders and; In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). Except as provided in this privacy policy, we will not provide your information to third parties. Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Policy amendments We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email. You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: The payment of a fee (currently fixed at £10.00); and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to enquiries@wadkinstoolstore.co.uk or by post to Alan Wadkins Ltd, Chesnut Street, Darlington, DL1 1QL